Here at Cracked Bell Construction, we know better than most that the success of any project depends on the people around you. Whether it’s a reliable subcontractor who shows up when they say they will, or a supplier who comes through under pressure, the businesses in your corner define your reputation just as much as your own work does. That’s why we want to take a moment to shine a light on a neighboring business that embodies the kind of reliability we deeply respect: Bug Away Exterminating And Termite Control Co., serving Delaware County, PA and the surrounding region.
Ken has been running Bug Away since the spring of 1995, when he struck out on his own after years of learning the pest control trade from the ground up, first at a small family-owned company in Ridley Park, and later at Dockerty of Delaware Valley, where he handled everything from phone calls and scheduling to billing, supplies, and route work. He built this business one honest handshake at a time, and the results speak for themselves.
The Day That Almost Didn’t Happen at the Settlement Table
If you want to understand what sets Bug Away apart, consider this story Ken shared with us directly.
A property was heading to the closing table. Settlement was scheduled for that afternoon. At the last minute, it came to light that a required termite treatment had never been completed, an oversight that could have derailed the entire deal for the buyers. Ken got the call. And instead of saying it was too late or too complicated, he went out, performed a full termite treatment in accordance with all required treatment guidelines, completed every piece of necessary paperwork, and had everything in order so that the buyers could sit down at the settlement table that same afternoon and close on their home.
Think about what that moment means to a family who has been waiting to settle on a new home. Think about what it means to the real estate agents and title company who depend on every piece falling into place. Ken made it happen.
A Partner Two Major Real Estate Companies Trust Completely
That kind of same-day responsiveness is not a one-time miracle. It is the standard Ken has set for himself and his team at Bug Away. It is the reason two large real estate companies in the region have made Bug Away their exclusive provider for pest control and termite inspections. When those companies call, Ken and his team run. No runaround, no excuses, just results.
Bug Away handles the full scope of what those real estate relationships require: WDIMCMA 33A wood-destroying insect reports, termite certifications, real estate inspections, and ongoing pest control for the residential and commercial properties within those portfolios. Ken also works closely with property management companies and private investors who own large rental portfolios, some with over one hundred properties. These are clients who need a pest control service they can trust completely, because their tenants, their properties, and their bottom line depend on it.
Ken’s team includes Anthony Giorgio, a licensed technician with eight years in the field who handles termite work, bed bug treatments, and stinging insect services, and Ryan Farrow, a newly registered technician who Ken personally trained and who is now serving clients across Delaware County with the same careful approach Ken built his reputation on. Both Anthony and Ryan hold certifications under Pennsylvania Department of Agriculture categories 11 and 12, covering residential and commercial pest control as well as wood-destroying insects.
Thirty Years and a Hug at the Door
What makes Ken’s story so compelling to us at Cracked Bell Construction is that behind all the commercial accounts and real estate partnerships, there is still the neighborhood kid from Delaware County who started this business because he wanted to take care of people the right way.
Ken still serves residential clients he has had for thirty years, some of them in the very neighborhood where he grew up. When he shows up at their doors, they hug him. That is not something you manufacture with marketing. That is something you earn, year after year, by showing up, being honest, doing the work fully even when no one is watching, and treating every client the way you would want to be treated yourself.
Ken put it simply: he will not scare a client into signing a service agreement. He will not tell someone what they want to hear just to close a deal. He will look you in the eye and give you the honest truth about what your property needs and what it will take to solve the problem. Professionalism, integrity, and honesty, those are the words he uses to describe his business, and from everything we have seen and heard, those words fit.
If you are a homeowner, a real estate professional, a property manager, or a business owner in Delaware County or the surrounding area, we at Cracked Bell Construction genuinely recommend reaching out to Bug Away Exterminating And Termite Control Co. You can learn more and connect with Ken’s team at bugawayexterminating.com. When something needs to get done, Ken finds a way to get it done. That is the kind of partner worth knowing.