Here at Cracked Bell Construction, we spend a lot of time talking about the value of hiring local. We see it every day in our own work: when a homeowner calls a company where the owner actually picks up the phone, where the crew knows the neighborhood streets by name, and where someone’s personal reputation is on the line with every job, the results are just different. That’s exactly why we want to take a moment to introduce our neighbors at Scarpignato Plumbing and Heating to anyone in Delaware and Chester County who’s been searching for a plumber they can genuinely trust.
A Family Business Built on Three Core Pillars
Scarpignato Plumbing and Heating is owned and operated by Mike Scarpignato, a licensed master plumber and commercial and residential inspector with nearly 25 years of experience in the trade. Mike started the company with a clear set of values in mind, ones that grew directly from his upbringing and from watching friends’ fathers build stable, respected careers in the trades. Those values now form the three pillars the company runs on every single day: family, community, and work.
Mike puts it simply. He and his team work because of their families, they serve because of their community, and they take pride in doing that work correctly. Those aren’t just words on a website. They show up in the way the company is structured, in the way it treats clients, and in the way it gives back to the neighborhoods it serves. Scarpignato Plumbing and Heating donates tens of thousands of dollars to local charities each year, Mike serves on the board of at least one local nonprofit, and the company is deeply involved in local school district athletic events. In their core service area around Wallingford and Swarthmore, that community presence is felt and it’s part of why homeowners call them first.
Staying Independent in a World of Big-Money Buyouts
One of the things we respect most about Mike and his team is that they’re doing something increasingly rare in the trades: staying independent. Right now, big banks and venture capital firms are buying up local plumbing and HVAC companies across the country, and the results for homeowners are usually the same. Higher prices, less accountability, and a crew that doesn’t know your street or care about your neighborhood.
Scarpignato Plumbing and Heating is heading in the opposite direction. Mike has been intentional about growing the company in a way that reinvests in equipment, expands the team with experienced technicians, and keeps the business positioned to serve the community for the long haul. He’s even spoken openly about the goal of eventually transitioning to an employee-owned model. This is not a company looking for an exit strategy. It’s a company building something that lasts, and that mindset filters down into every repair and installation they complete.
A Team You’ll Actually Recognize
Behind Mike is a team of seasoned professionals who bring serious credentials to every job. Matt, the lead plumber, has over 20 years in the trade and spent years working in high-rise buildings and Old City Philadelphia before joining Scarpignato nearly six years ago. He grew up in Swarthmore and genuinely loves working in the communities he knows. Shane brings more than 15 years of experience across commercial and residential work.
And Bill, Mike’s brother-in-law, heads up the sewer and excavation side, overseeing trenchless piping, drain cleaning, and hydro jetting operations with a dedicated crew behind him. Tori rounds out the team as office manager, serving as the first friendly voice clients hear when they call in.
Respectfulness, Cleanliness, and Correctness
When Mike was asked what words he’d want clients to use to describe his company, he didn’t hesitate. Respectfulness, cleanliness, and correctness. Those three words come to life in a pretty telling way when you hear how he talks about accountability. Every technician shows up in a shirt with Mike’s name on it, drives a truck with his name on it, and hands over an invoice with his name on it. That means every single job has to be done right, because his name as a father, a neighbor, and a professional is attached to every outcome.
That level of personal accountability is something we understand here at Cracked Bell Construction. It’s the same reason we put our name on our work. And it’s exactly why we feel confident sending our clients, our neighbors, and our community members in the direction of Scarpignato Plumbing and Heating.
If you’re in Wallingford, Swarthmore, or anywhere across Delaware and Chester County and you need a plumber who will show up on time, treat your home with care, and get the job done correctly the first time, give Scarpignato Plumbing and Heating a call. You can reach their team by phone, and Tori will take great care of you from there.